Choosing Lena as our agent quickly became a no-brainer, after witnessing our parents endure a lengthy home search and Lena's patience and persistence in finding a home that truly met their needs. Her knowledge of the industry, professionalism, and expertise in professionally and timely answering any and all of her agents questions made her an easy choice that proved to be crucial to our successs in finding a home in a challenging market with severe inventory availability issues.
Lena has set the bar extremely high for any future real estate agents we may encounter in our future experiences with buying and/or selling of real estate. She represented us as both the selling agent of our beloved first home, while simultaneously representing us on the buying side. She went to great lengths to ensure that no stone was left unturned and that we never felt overwhelmed or uncomfortable with the hefty amount of work that went into buying and selling at the same time.
Lena did it all and made it look easy, even though there were many times where I know she made unreasonable sacrifices in her personal schedule to accommodate many surprises that we encountered alone the way. She worked diligently with us on the buying side, to ultimately find us a home we are truly thrilled about, even despite the apparent extreme inventory challenges in the housing market, and an in light of an overall, extremely competitive market.
Lena patiently listened to our wish list, actively pursued and communicated updates regarding new listings at a moment's noticed, and was patient and engaged throughout the process of showing my husband and I almost 40 residential properties within a couple of short months, often working odd hours or late into the night to help accommodate our busy schedules.
Her commitment to excellence in all that she does ensured that she not only was able to timely and effectively complete a plethora of requests we presented her with-- from obtaining timely detailed answers regarding property disclosures from the selling party, to helping us to effectively and efficiently negotiate numerous modifications that were important clauses for us to feel comfortable in our overall risk position and to include in the transaction documents -- but more importantly, that she was able to truly understand many of our concerns, and the reasoning behind our questions and the spirit of our other various requested modifications to the purchase agreement and other additional counter offer documentation. This distinction in seeking to understand and build relationships, rather than seeking the quickest sale at whatever the cost, made all the difference in allowing us to walk away with such a positive experience-- and one that we will remember fondly.
We will especially be grateful for the professionalism, efficiency, and ability to effectively negotiate with all the other parties we worked with throughout our home search, and throughout the process of selling our existing home to a new buyer. The challenging real estate market and our unique, and often fluid, wish list for our second home was met with an unmatched level of patience, perseverance (without pressure), detailed and timely responsiveness and an overall unmatched level professionalism in comparison to the other agents we've encountered throughout our lengthy home search, and those we've worked more closely with when buying our first property, to help ensure we were ultimately able to find a home we love. Lena is the gold standard!
– Molly and Connor Grask, July 2018
Lena is really patient and hard working. She would not give up even when we had some hard falls. She is attentive and made sure I understood everything which
as a first time home buyer was very much appreciated.
Lena is great. She will be who I turn to anytime I need a realtor. She put her all into this experience with me and was determined to help me find my home. And when I found it she stayed with me the whole time I signed the documents. She is attentive,
determined, and knowledgeable, what more can you ask for?
– Whitney Schrader, July 2018
I worked with Lena as executor of my mother's estate. She was very thorough and timely in handling all aspects of the sale. She did an excellent job and I would highly recommend her to anyone needing a realtor.
– Eric Bostwick, July 2018
Lena was honest and professional. She was supremely patient
with our needs and always made herself available. Great job!
– Dan Williams, July 2018
We had been working with another agent who was not understanding our needs or urgency. Lena was able to tune into this better. Lena is very knowledgeable and openly explains steps along the way, from new listings to showings to contracts to closing! She tried to stay ahead and keep us informed. On a couple of occasions Lena was out of town for a few days but she made sure we had another agent help us. The other agent was also excellent with us, setting appointments, showing us houses, etc.
– Phil and Laurie Hackbardt, December 1969
Lena Gilbert made up for my deficiencies, paying particular attention to details I was inclined to gloss over. She encouraged me through a harrowing bank experience, and gave the successful purchase her utmost attention. Lena can overcome surprisingly difficult obstacles and has helpful contacts in the real estate community. I can only voice my gratitude for her good counsel and representation.
– Beth Richardson, May 2018
Lena will get it done!
– Cindy Wiegand, May 2018
Lena was the best realtor I have ever worked with. Hard working, excellent local knowledge, great negotiating skills, positive relations with other agents and suppliers and a real joy to work with. I have rarely worked with a professional with such commitment, knowledge and skill. I have, over the years, bought and sold 10 properties and Lena is the "stand out" realtor - she is head and shoulders better than anyone I've worked with before.
– Lacy Curtis-Ward, April 2018
When I first met with Lena she was very up-front about what items needed to be addressed to sell my home, which I appreciated. Her whole approach was not as a sales person, but rather her aim was to help me through this complicated process, and I knew then that she'd be a perfect fit.
Lena was so far above every other agent I consulted; I wish I had met with her sooner.
If I could add a category above 'Excellent' for helpful, that's where I'd rank Lena. I dreaded the process of selling my home while living out-of-state, but she could not have made things smoother and simpler for me.
She went so far above and beyond in finding and helping me coordinate with contractors as well to get my house market-ready.
– Thomas Schmolke, April 2018
Lena was super personable and friendly the day we met and she made it very apparent she was willing to give it her all to help us find the right house!
– Shaylee Tuttle, February 2018
Throughout the purchase process, Lena was thorough, kind, courteous, and went the extra mile at every opportunity, and was eager to ensure that I received all the necessary information for the purchase of my home.
– Sam Waldron, January 2018
I knew Lena before I chose to buy a home through her. She impressed me with her overall knowledge and professionalism. She was extremely detailed in processing all of the paperwork for the house purchase. I know she had staff do much of the paperwork but they were transparent to me. The transaction proceeded without any major issues primarily because she was able to advise workable solutions to the issues. I would highly
recommend Lena to anyone who is thinking of purchasing or selling a house. She is a true credit to her profession.
– Dave Bunce, January 2018
Lena is an absolute gem. From the first open house through our closing, Lena was communicative and attentive. She updated us immediately and was always easy to reach (even from Berlin!). Her constant communication with us made us feel secure that each portion of the process was moving along. Even when we were just waiting, Lena was quick to communicate her availability to answer our questions. We would absolutely recommend Lena to others, and would use her again ourselves should the need ever arise. We are incredibly impressed with and grateful for everything Lena did to make this process enjoyable!
– Sydney Vaughn/Dan Carpintero, November 2017
We really enjoyed working with Lena Gilbert for the sale of our first and purchase of our second home. Lena is very knowledgeable. She was always accessible and was very quick to respond to all of our questions and concerns. We will recommend Lena to our friends and family.
– Stefanie and Rob Myers, October 2017
We met Lena Gilbert at an open house and immediately connected with her. Lena showed us numerous properties and when we found this property we immediately knew we wanted Lena Gilbert to work for us. When we were ready to list our property Lena was the only choice for us. We will strongly recommend Lena Gilbert to family and friends.
– LaNeil and Bruce McFadden, October 2017
Lena Gilbert helped us tremendously through the process of purchasing a home. As we were first timers, it was a confusing and stressful time but Lena made it so simple. I would recommend Lena to others because she's dedicated, present, and very giving of her time, she really invests in her clients.
– Sarah and James Hamilton, August 2017
From the beginning to the end Lena was there for me. She
called me and reminded me about things that I forgot or needed
to handle throughout the process. She was always accessible
to me. She was instrumental in getting me financial assistance
and there is so much more I could say about her. She is an
excellent REALTOR® and I would recommend Lena to anyone
that needs to buy or sell real estate. Lena has a wonderful
personality. Whoever is reading this can trust her entirely with
their business of buying or selling a home.
– Mary Ritcherson, August 2017
Lena did a great job understanding our specific wants and needs as a family. I was very happy with how quickly she was able to sell our property.
Piper Hughes, Cedar Rapids
– Piper Hughes, July 2017
Lena truly focused on our needs. She was patient with the fact that one of us was living out of town and couldn't always be here. Her prompt and clear communication was much appreciated.
– Polly and Mark Scherrman, June 2017
We were fortunate to meet Lena Gilbert at an open house for a different property and immediately connected. Lena Gilbert showed us several properties so when we found the one we purchased we knew we wanted Lena to represent us. Lena Gilbert is always very professional, efficeint, detail oriented and available to answer all of our questions. Lena Gilbert made this purchase so easy for us. All we had to do was show up for the inspections and closing. Lena Gilbert handled everything. We will recommend Lena Gilbert to all of our family and friends!
Bruce & LaNeil McFadden, Central City
– LaNeil and Bruce McFadden, April 2017
Lena Gilbert is a true professional but in a personable way. She genuinely loves what she does which makes all the difference in the world. She is a busy agent but makes you feel like you are her one and only client. Lena was there for me day or night and I never felt like I was "bothering" her or asking too many questions. I appreciate everything she and her entire Skogman team did for me to make the sale of my house and the purchase of my new house go as smothly as possible. Thank you to everyone, but especially Lena, for making this process fairly stress free.
– Mica LaBarge, March 2017
I can't say enough about how well organized and on top of
things Lena was throughout the process! I had a lot going on in
my life during this process and Lena really helped keep me on
track. Lena also knows a lot of people in the community that
were able to help us with details throughout this process. Lena
has a lot of knowledge about homes. I learned a lot from her
through this process.
I can't say enough kind things about Lena! She is a wonderful
person! I believe Lena genuinely cares about her clients and it
shows through the work she does for them.
This was the first time I purchased a home on my own, so I was
a little lost on some parts of the process. Lena did a great job of
helping me through the process. I really learned a lot from her!
I will definitely use her again in the future and refer her to friends
and family! Lena is amazing!
– Jamie Hamblin, March 2017
Lena was fantastic! Managing a sale from another state is so
hard- she was our eyes and ears. We felt extremely confident
working with Lena.
– Monica, March 2017
Lena has an expert knowledge of the world of realty.
Lena's attention to detail in every aspect was outstanding.
Lena was available to me 24/7.
Prompt and clear responses to any questions I had.
It is clear that Lena enjoys her job. She bent over backwards to ensure a stress-free experience.
I have worked with several other realtors through the years and Lena was by far the best.
– Molly McCracken, December 2016
As executors of an estate needing to quickly move a Cedar Rapids house, John Fay and I, Timothy Fay, were pleased with the services provided by Skogman REALTOR® Lena Gilbert. Lena dug up several quick offers and worked diligently to sort out the best offer and carry it through for a sale. Minor complications arose at closing time, and Ms. Gilbert went the extra mile to resolve those issues in a timely manner that satisfied all involved. We'd certainly recommend her services to anyone needing competent, professional real estate services.
– Tim Fay, December 2016
Lena was patient and thoughtful. She took the time to answer our questions and to understand what we were looking for in a home. She was always available and quick to respond with clear and concise answers.
– Thomas Straw, September 2016
Thank you for all the help and guidance in helping Shelby and Patrick find and get their first home. Your professionalism and focus helped find and locate and lock in this home over a 5-day holiday time period as they visited us from Minnesota. Then with your help we navigated through the Orangeburg and other issues to the satisfaction of both the Buyer and the Seller. Your quick responses and communications kept things moving and we were able to close on time. I would recommend you to anyone looking to purchase or sell a home.
– David Hamilton, September 2016
Lena Gilbert was always on top of everything showing us houses on a holiday weekend and always trying her hardest to show us whatever houses we wanted to see. She is wonderful when it comes to communication, is always on time and is extremely reliable. I highly recommend her for anyone especially first time home
owners she makes the whole processes easy on your part and is always there to work for you.
– Shelby and Patrick Conlon, September 2016
Lena Gilbert did a wonderful job of making sure we understood every step of the home buying process. She is incredibly knowledgeable, pays great attention to detail and was always available to answer all of our questions. She took the time to really understand what we were looking for in a home.
Lena was the perfect representation of us as the buyers and took the stress out of buying our home. We would recommend her to anyone who is looking to have a stress-free, simple real estate experience.
– Emma Williams, September 2016
Lena was very conscientious and caring when selling the home of my 93 year old mother-in-law who had lived in her home for 60 years. She had great suggestions and went over and above helping us get ready for the sale which happened in less than 24 hrs! Thanks again Lena!
– Jill Hagerman, September 2016
This was my first time selling a house, but Lena Gilbert made me feel taken care of from the start. Her reassuring guidance made me feel confident that this would be a positive experience, which it was! I was never made to feel rushed- Lena always explained everything to me thoroughly and efficiently and responded to every inquiry and request immediately. She regularly went over and above the call of duty to do whatever it took to sell my house. Lena always made to feel like I was her only client (even though I know how busy she was with several others!). I would highly recommend Lena to anyone. Throughout all of our interactions she was impeccably honest, patient, hard- working, efficient, upbeat and genuinely kind. I wish everyone in all professions had the skills and work ethic that she does! I am grateful for having had the opportunity to work with Lena.
Chava Rosenbaum, Chicago
– Chava Rosenbaum, July 2016
Just wanted to say that my daughter and her fiance - young and completely new to any kind of "home search" - have been wonderfully guided and educated by Lena Gilbert. She is patient, funny, and well spoken, and explains everything in such a way as to make it clear, while removing some of the "scary" aura that often comes with the process. I am very thankful that she has been there for them. Thanks Lena!
– Deb Vaughn, June 2016
Lena Gilbert of Skogman is an amazing realtor. As first time home buyers, we were a little nervous to be house hunting. Lena completely eased any apprehension we may have had. She is friendly, knowledgeable, and helpful. Any questions we had were answered thoroughly. Any and all calls, emails, or text messages were responded to within hours of the initial contact. She kept us informed of every step of the process from the first showing, to the inspections, appraisal and closing. I am glad we had her as our agent and would not hesitate to suggest her to any home buyer.
– Melanie Vaughn, July 2016
Lena really listened to me during our first conversation about what I really wanted in a home. She was also from my town and knows the area and is a big support of my community. Katie G, Springville
– Katie G, June 2016
Lena Gilbert made the entire process simple and straightforward for us to follow! She did extensive research to help give us options of homes to view, she listened carefully to what we were saying, and helped us make well-informed decisions. She gave us tips to fully consider the entire picture, pointing out details that made a huge difference. For instance, not only was our prospective home in a great neighborhood, but also it had a hidden trail access that we didn't originally see. In our minds, it helped turn a "great home" into "the one". Lena was patient and dedicated to helping us find it. She empowered us during the negotiation process with charted data and options to consider. She did a great job helping us through the process of requesting repairs based on the home inspections, and exchanging contracts through closing. Lena is a fantastic realtor - she is professional, trustworthy, and very helpful. She builds relationships with her clients, gaining a full understanding of what they're looking for in a home. She was available at all times of the day, and patiently worked for hours (sometimes until midnight) helping us refine an offer or negotiate a contract. I wholeheartedly appreciate everything she's done for us, and I would highly recommend her to anyone looking to buy or sell their home! Jill Diner, Cedar Rapids
– Jill Diner, June 2016
Lena Gilbert did a fantastic job with helping us find our new home and guide us through the process of buying. We knew she'd do just as great with the process of selling our old home! Lena put together extensive data to support our decision-making in setting a sale price. She took care of all the leg-work for advertising the house for sale, putting the yard sign out, and holding open houses. Her efforts made it worry-free for us! We got an offer within the first week of the home going on the market, and we had accepted an offer within a couple of rounds of negotiation. After the home inspection turned up a few things to get repaired, Lena put in extra time to be there to open the house for repair people and lock up afterwards on several occasions. She also found someone to help us keep the lawn mowed and tidy at the old house. Since my husband and I both work full-time, it made a huge difference - it meant that the daunting task of selling a house (and all that's involved, including maintenance and repair) had a smaller impact on our day-to-day lives. She went above and beyond the realtor responsibilities, and I can't imagine doing it without her. I would absolutely work with Lena again, and I would highly recommend her to anyone looking to buy or sell a home! Jill Diner, Cedar Rapids
– Jill Diner, June 2016
Whether you are a buyer or seller Lena Gilbert will work hard to help you meet your goals. She is conscientious of your needs and pays close attention to the details. Lena walked me through the process of selling my home, she even had potential buyers in mind before my home hit the market.
Robin Ballantyne, Springville, Iowa
– Robin Ballantyne, June 2016
Over the years we have worked with many real estate agents. Because of Lena's knowledge, careful attention to details and considerate attitude it has truly been our pleasure to work with Lena. We have appreciated her honesty and integrity.
David and Judy Van Cleve
North Liberty, Iowa
– David and Judy Van Cleve, October 2015
Lena provided an exceedingly high level of personal service and integrity every step of the way to ensure that the sale of my grandmother’s condo went as smoothly as possible. She exceeded all expectations as to what an agent could do to help us work through the various challenges that the transaction posed. In the end we were very happy with the time it took to sell and the amount we were able to sell for. I highly recommend that you allow Lena to sell your home for you.
– Ronald P., August 2015
We bought our new home with Lena’s help. We were impressed with her persistence. She took the time to get to know us and had a good feel for what we wanted in a new house. We were so happy with how things turned out we decided to use her to list our house.
– Fred and Lynn G., August 2015
I would like to thank you for your kindness and hard work that you provided to my family, the service was not only as an agent--it was like a family member. We appreciate your efforts to find the right house that fit in with my kids budget. You took extra steps and went beyond that of a typical real estate agent comfort zone even though you were on crutches to address all details that needed to be attended to for first-time home buyer. I can not thank you enough and look forward to have your service again in the future.
– Thunhi O., June 2015
I walked into an open house and Lena was there showing the house. I fell in love with the house but I had a house I needed to get on the market, Lena said she could do that for me, so she helped me sell my place in 10 days and she helped me buy the house I fell in love with. Lena is a very hard worker and will do a good job for you.
– Linda K., April 2015
Lena was knowledgeable, patient and attentive through the many phases of our home purchase. From the initial viewing of the property, our offer to the closing day she was always available to guide us.
– Cheryl and Brad W., April 2015
Lena was professional, responsive, and incredibly helpful throughout our home buying process, definitely a 5 star experience! We truly appreciated that she took the time to get to know us as people and never made any assumptions regarding the type of home that would be best for us. She listened to our needs and showed us the appropriate homes. We are really happy with the service Lena gave to us and would recommend her to anyone.
– Doug and Stacy S., March 2015
An impressive agent with lots of ideas and enthusiasm.
– Suzie F. , February 2015